At ServiceMaster Commercial Cleaning Services, we believe every workspace deserves a fresh, welcoming look. Nothing makes us prouder than helping clients restore the energy of their office simply by renewing their floors. Recently, we had the privilege to support United Door and Dock in Carol Stream with a top-to-bottom carpet and chair cleaning for both their first and second floors.
Face-to-Face Service Makes the Difference
When Shannon M. of United Door and Dock reached out about their carpets, she wasn’t just looking for a service—she wanted a partner who valued trust and transparency. Instead of sending an estimate over the phone or email, our salesman visited their office in person. This commitment to a personal quoting process sets us apart in a market where remote quotes have become the norm. Shannon recognized the honesty and care behind that decision, saying,
“We recently had our office carpets cleaned and are very impressed with the service. The salesman actually came out to our office to give us a quote in person, which we really appreciated—it made the process straightforward and transparent. The cleaning team was prompt, professional, and worked quickly with little disruption to our day. Our carpets look like new again, and stains we thought were permanent are completely gone. Excellent experience from start to finish—highly recommend!”
Visible Results, Professional Process
Bringing new life to busy office floors takes the right approach. For United Door and Dock, our cleaning team arrived on schedule and stayed focused—moving efficiently and working with respect for the daily routine. By the end, their carpets looked rejuvenated and stains once thought to be permanent had vanished. Shannon’s feedback captured the pride we take in every project.
Pride in Going the Extra Mile
As we reflect on Shannon’s story, we always return to what matters most: doing right by our clients. Shannon really valued that we were the only company willing to come out in person to provide a personalized quote instead of just sending something over the phone or online. She mentioned how much she appreciated the honesty, speed, and professionalism of our team, and that her carpets—which needed some work—now look like new again.
Every job is a chance to show that clean floors go hand-in-hand with dedicated service and clear communication.
Ready to see your office floors renewed? Contact ServiceMaster Commercial Cleaning Services at (630) 526-6976 for your personalized quote today.
