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Questions to Consider When Determining if You Should Have Your Business Cleaned by a Commercial Cleaning Company

man sweeping office floor

If you are considering hiring a commercial cleaning service for your Wake County business, you want to get the best service possible. The cleanliness of your commercial space can have a significant impact on your employees and customers. The cleanliness of your commercial space can even have a positive impact on your employees’ productivity! (Source: ResearchGate: Impact of cleanliness on the productivity of employees)

​​Everyone likes to spend time in as clean an environment as possible, especially during COVID-19. Nowadays, cleanliness is important not only for aesthetic purposes but also for our health.

People may not notice if your commercial building is nice and tidy, but they will certainly notice if it is dirty, and that impression will stay with them for a long time. You don’t want your company to make a negative first impression, so make sure you entrust your commercial building cleaning and commercial building maintenance to a company that is trustworthy and exceptional at what they do.

Continue reading to know what you should ask before choosing a commercial cleaning service in Wake County and surrounding areas.

Q1. Could you please provide some references?

References and reviews can be quite helpful in your search. Any commercial cleaning company you call should be more than willing and able to provide you with some references. These are usually in the form of testimonials but do not be hesitant to contact the sources personally and ask for personal recommendations. If their past customers were pleased with their retail store cleaning or any other commercial cleaning service, they will certainly not mind taking some time to tell you so.

Q2. Do you carry insurance?

Because the workers from the commercial cleaning service you hire will be working on your property, you must verify that the company is insured. If someone is injured on the work, you do not want to be the one who is found liable. A commercial cleaner should typically have general liability insurance, workers’ compensation insurance, auto liability insurance, and umbrella insurance. Additionally, ensure that they carry a valid business license as well.

Q3. What is your cleaning approach?

Every commercial cleaning company takes a different approach to cleaning and may have unique inclusions and exclusions. Before you begin, discuss the cleaning process with the company to ensure that you are both on the same page about what is needed. Many commercial cleaning companies provide checklists for their workers to follow to ensure that nothing is overlooked — ask them if they can share these with you.

Q4. Do you use environmentally friendly cleaning products?

Many people today are sensitive to harsh chemicals, and we should all be cautious when it comes to choosing ecologically sustainable products. Any prospective commercial cleaners you interview should be able to provide you with a list of cleaning agents they use as well as information on the contents and toxicity of each. If you want a truly green cleaning service, you should be able to get one.

Q5. How are we going to communicate?

Most commercial cleaning service providers show up to work at night when your commercial space is empty. This allows them to execute a thorough job without interfering with your employees or customers, but it can also make communication more difficult. When interviewing potential commercial cleaning services, talk about how you will communicate with one another. Who should you contact if you are having a problem? Is it better to contact the company by phone or email?

Q6. What are your rescheduling policies?

Scheduling is another crucial factor to consider when choosing a commercial cleaning service in Raleigh, NC. Will it be easy to reschedule the cleaning if you need to use your office past midnight for a meeting or other corporate event? Can you work on an extra cleaning visit to impress out-of-town investors? Any company commercially cleaning that is well-known in the industry should have no trouble moving things around to meet your individual needs.

Q7. How do you tackle commercial cleaning during the COVID times?

We have all learned a lot about the importance of disinfection and sterilization in controlling the spread of viruses in shared spaces over the last two years. Commercial cleaning services should be the most knowledgeable on this subject. When you meet with potential cleaning companies, they should be able and willing to tell you about the specific procedures they will take to make your commercial space the safest it can be.

Your prospective commercial cleaning service should demonstrate a commitment to keeping common, high-traffic areas clean and germ-free. They should utilize specialized equipment, protective clothing, and cleaning agents to ensure that any germs and viruses are removed from commercial space.

Cleaning services that only empty wastebaskets and vacuum the floors are no longer viable. Today’s commercial cleaners should be fully prepared to wipe down everything from workstations to lighting fixtures to doorknobs, skylights, air vents, and more.

To learn more about ServiceMaster Clean’s cleaning and disinfecting services against covid-19, please click here.

Find the Best Commercial Cleaning Service In Raleigh, NC for You

The best commercial cleaning company for your Raleigh business is one that can answer all of the above questions in a meaningful way. The best match is the company with which you are most comfortable and which consistently delivers the best cleaning results.

Are you now ready to invest in cleaning your business? We have got you covered. ServiceMaster Clean offers professional commercial cleaning services in Raleigh, NC. Be it retail cleaning, education center cleaning, or hospitality cleaning — you can count on us to meet all your commercial cleaning needs! If you own an office anywhere in the Triangle area, including neighboring Durham County and Orange County, call us today at (919) 981-6553 or contact us online to get a free quote.

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