When providing an outstanding customer experience, your business must provide a great environment and first impression. A clean and hygienic environment reflects positively on the business and ensures that customers feel safe and comfortable while visiting. Hiring a professional commercial cleaning company is one of the best ways to ensure your customer's experience is top-notch.
Today, ServiceMaster Commercial Cleaning Services Carol Stream explains the importance of a clean and hygienic environment for businesses, how it can impact the customer experience, and how hiring a professional commercial cleaning company benefits your business.
The Effect of Cleanliness on Your Customer Experience
Think about when you go into a restaurant, store, or other business. The first thing you notice is the cleanliness. A dirty environment can hurt your customer experience and cause customers to doubt the quality of service they will receive.
Clean Environments Help You Get More from Customers
If your business is kept clean, customers will be more likely to come back, and they will also be willing to spend more money and pay for services because the environment is positive and comfortable. In a survey published by Forbes, it was found that 58% of customers will pay for better customer service. What creates a better customer service experience? A clean and organized environment.
Clean Bathrooms Are a Must
A clean business is much more than stain-free carpets and dust-free services. A Bradley Corporation survey also found that 69% of consumers reported unpleasant experiences due to a restroom’s condition, with 26% of consumers leaving without doing business and a whopping 55% of consumers vowing they would be unlikely to return.
Impressions About Cleanness Happen Before Customers Arrive
A majority of consumers consider online reviews before choosing to visit your business. According to a study conducted by Business Wire, it was found that 85% of Americans questioned would only use a business that had negative reviews about its cleanliness online. This included restaurants, hotels, and even doctor's offices.
The Role of Janitorial Services in Maintaining a Clean Business
This is beyond dust on windowsills or dirt on the floors. Professional janitorial services take your business's cleanliness and hygiene to another level, ensuring that all areas of your business are properly sanitized and disinfected regularly. This includes things like:
- Hard floor and surface cleaning
- Carpet cleaning and maintenance
- Bathroom cleaning
- Window cleaning
You can benefit from monthly, weekly, and daily professional janitorial services as they will properly sanitize and maintain all areas of your business. This will impress customers and help your business prosper!
The Benefits of Hiring a Professional Cleaning Service
When it comes to the cleanliness of your business, it pays to hire an experienced professional. The team behind ServiceMaster Commercial Cleaning Services Carol Stream has the knowledge and experience to ensure your business is cleaned correctly and the routine services to keep it clean.
Aside from the benefits of enhancing your customer experience, you'll take advantage of the following:
- Tailored Approach – Working with a cleaning company allows you to customize a plan that best suits your business's needs.
- Time Savings – With the help of janitorial services, you can free up valuable time and resources for more important tasks.
- Cost Efficiency – Professional cleaning companies often have access to specialized equipment to make the job faster and more cost-effective.
- Customer Focus – Janitorial services focus on your important areas to ensure pleasant and comfortable customer experiences.
- Proactive Behavior – Commercial cleaning goes beyond only reacting to current messes; they also anticipate them! Potential issues are handled before they escalate, ensuring your business remains spotless and inviting.
Find Your Carol Stream Commercial Cleaning Solutions
Hiring a professional commercial cleaning service allows your business to keep up with the ever-changing needs of customers and your staff while providing a safe and inviting environment.
If you're in Carol Stream, ServiceMaster Clean provides high-quality janitorial services tailored to your business's needs. With years of experience cleaning offices, stores, warehouses, and more, and an expert team of cleaning professionals, you can trust that your business's cleanliness is in good hands. We take the time to understand your needs and provide a unique cleaning plan that best suits your property's needs!
Contact ServiceMaster Commercial Cleaning Services Carol Stream today to learn more about our janitorial services and how they can help enhance your customer experience!