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Tile & Grout Cleaning FAQ

Answers to Common Questions About Our Floor Cleaning Services

Prior to scheduling an appointment with our commercial cleaning team, prospective clients often have quite a few questions. At ServiceMaster Clean, we want to be as transparent as possible. That begins with communicating with our clients so that they have a solid understanding of our services. Many people reach out to us with many of the same questions, so we've compiled them all, along with our answers, below. We cover everything from our tile and grout cleaning process to the products we use to what to expect when we are finished.

Check out the questions and answers below to learn more about our tile and grout cleaning services. If you don't find an answer to a question, or if you have another concern, don't hesitate to reach out to our commercial cleaning team. We are always here to address any additional questions you may have.

Still have questions? Don’t hesitate to reach out to our floor cleaning professionals at (844) 325-0707.

  • Why should I get tile and grout professionally cleaned?

    High traffic gradually dulls the floors and the grout becomes dark with dirt. Regular mopping only removes surface-level dirt.

  • Is professional tile and grout cleaning expensive?

    Professional tile and grout cleaning can be just pennies compared to the cost of replacing tile. Call today to get an estimate from one of our professionals.

  • How long does it take to get the tile and grout at my business professionally cleaned?

    For a 300 square-foot area, cleaning generally takes 1 to 3 hours. If you choose to have the grout sealed by applying a urethane finish, we recommend waiting 24 hours after rinsing to apply sealer so the sealer will adhere properly. Grout sealing itself takes two to three hours. Time varies based on tile size, the amount of soil in the grout and room configuration.

  • Will a professional tile and grout cleaning be disruptive to my business?

    The team at ServiceMaster Clean will work with you to schedule a time after hours or we can develop a customized program to clean your tile in sections. Our technician will inform you of the applicable dry times needed.

  • Can I use household cleaning products on my tile and grout surfaces?

    Tile floors are easy to clean, and we recommend using a neutral cleaning agent. Please ask for information about specific ServiceMaster Clean products.

  • How often do I need to get my tile and grout professionally cleaned?

    To keep the tile floors in your property looking their best, we recommend having them professionally cleaned every year, depending on the amount of traffic, soil and regular floor maintenance.

  • When will I be able to walk on my floors after a tile and grout cleaning?

    Stay off of freshly cleaned tile floors for at least 30 minutes. Avoid getting any liquid on the floor for 24 hours until the sealant cures completely if grout sealing is included as part of the service.

  • Will there be an odor?

    After tile and grout are cleaned, you may notice a faint scent. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity.

  • Do I need to do anything prior to the technician arriving for my scheduled service?

    Simply pick up items on the floor, such as rugs, plants and trash cans, as well as sweep or vacuum the area to be cleaned.

  • Are there instructions to follow after my tile and grout surfaces are cleaned?

    Stay off freshly cleaned tile for at least 30 minutes, and avoid getting any liquid on the floor for 24 hours if a sealant has been applied. Return furniture (with the suggested use of felt pads) and rugs to floors after 24 hours.

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