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About Us

ServiceMaster Commercial Services

Established July 29, 1982 by Tom and Kenetha Heape and Ken and Marilyn Sorah we have grown from a single first account to over 100 clients ranging in size from 5,000 to 800,000 square foot facilities.

Tom Heape has been a member of the ServiceMaster Clean® family for over 28 years, both as a training consultant with the former regional distributor office and as well as a franchise owner. Our business has earned numerous awards for service quality and revenue generation, and he serves as a member of the regional franchise council, acting as a liaison between the franchise network and the corporate office.

Our Pledge

ServiceMaster Clean believes that commercial and residential cleaning is not a commodity but an opportunity to provide remarkable service. That’s why we focus on mastering the basics and consistent service delivery as foundational to our business. We partner with you to your home and/or facility. We pride ourselves on going "above and beyond" your expectations.

To help achieve "above and beyond" service, ServiceMaster Clean has developed simple yet powerful business practices to set our services apart from typical commodities.

These include:

  • Access – ServiceMaster Clean is accessible 24/7/365.

  • Response – ServiceMaster Clean will respond to a customer’s request within one hour with a plan of action or complete resolution of their need/concern.

  • Consistency – ServiceMaster Clean cleans the way you like each time, every time and will deliver and execute an inspection program with written output to be shared with the customer.

  • Problem Resolution – ServiceMaster Clean is committed to resolving problems quickly and completely.

Local Access, National Resources

Franchise systems are proven at being one of the best business systems for delivering consistent quality across multiple locations. The partnership between franchisee and franchisor helps ensure world class systems, leading-edge technology, and adherence to quality standards while providing a level of ownership, pride in work, communication and accessibility at a local level.

ServiceMaster Clean franchisees live and work in the same community as the customer, attending the same churches and schools, shopping and banking together, and have a vested interest in the success of not only the account but their community as a whole. This combination of national resources and support with local ownership and access ensures maximum value returned for the dollars invested.

Click here to view our Mission Statement.

  • “My requirements for security and professional standards have always been met. Their Regional Manager, Sales Manager and even the owner of the company do quality checks. Cleaning, vacuuming, dusting, vct floor work and carpet cleaning are done to the ...”
    - William Green, Operations Manager
  • “The cleaning services provided during the daytime when patients are in the facility are excellent. The ServiceMaster Commercial Services staff are able to keep the facility clean while they remain respectful of the privacy of our cancer patients. The ...”
    - Robin Stewart, Manager of Clinical Research
  • “ServiceMaster Commercial Services has done an outstanding job of cleaning, including regular janitorial, carpet care, VCT, ceramic, and marble floor care. When the occasional problem arises, they are quick to respond and take care of the problem. ...”
    - Jerry Carter, Director of Environmental Services
  • “ServiceMaster Commercial Services has been under contract with our company for over 6 years, servicing 64 of our Village Center Community Development locations with an approximate total square footage of 239,674 square feet. The services they perform ...”
    - Sam Wartinbee, District Property Manager Director
We AreComplete

Custom Cleaning Plans for a Clean, 
Safe & Healthy Environment 

  • Our Services, Your Schedule

    We'll familiarize ourselves with your facility and then create a customized cleaning and disinfecting plan that perfectly accommodates your needs. We can schedule our services at a time and frequency that works best for you and your facility.

  • Save Time & Money

    Outsourcing your cleaning services can help streamline your expenses and reduce cleaning time by about 25% while ensuring a spotless, disinfected environment.

  • Professional Experts, Advanced Technology

    Our cleaning experts are thoroughly trained and use proprietary cleaning and disinfecting systems that dramatically decrease dust and bacteria, among other compounds.

  • Healthy, Worry-Free Environments

    A clean workspace decreases employee sick days and protects your customers from harmful germs and bacteria.

We Stop At Nothing™

Your Customers and Employees Deserve a Clean, Safe and Healthy Environment