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FREQUENTLY ASKED QUESTIONS

1. WHAT’S THE DIFFERENCE BETWEEN DISINFECTING, CLEANING AND SANITIZING?

  • Disinfection and sanitization actually begin with thorough cleaning. Pathogens such as viruses and bacteria thrive in dirty environments, so effective disinfection or sanitization can’t occur unless surfaces are free of dust, dirt and grime. Sanitizing kills up to 99.9% of germs/pathogens reducing the risk of infection.
  • Disinfecting is a step above sanitizing, killing up to 99.9999% of germs/pathogens on non-porous surfaces to reduce the risk of infection even further.

2. HOW DOES YOUR DISINFECTION PROCESS WORK?

  • Our disinfection process involves cleaning and disinfecting high touch areas in your facility.
  • According to the Centers for Disease Control and Prevention )CDC0, the first step in the disinfection process is cleaning the surface to remove dirt, dust and debris.

3. HOW EFFECTIVE IS YOUR DISINFECTION METHOD?

  • Our hands-on application method is more labor-intensive than some other methods, which makes it one of the most effective methods available.
  • At ServiceMaster Clean, we are the experts in environmental services, and have been for over 65 years. Our teams have been thoroughly trained on the proper steps to clean and disinfect your facility.

4. WHAT GUIDELINES DO YOU FOLLOW?

  • The products we use are on the EPA’s List N — the list of products that meet their criteria for use against emerging pathogens including SARS-CoV-2, the virus that causes COVID-19.
  • Our teams use the recommended personal protective equipment )PPE0, abide by the directions on the product label and follow the proper hand hygiene protocols.

5. WHAT QUESTIONS SHOULD I CONSIDER WHEN CHOOSING THE RIGHT DISINFECTING SERVICE PROVIDER?

  • Is their treatment method in line with CDC and EPA guidelines and recommendations?
  • Have their service professionals been trained on this service?
  • Are they using the proper PPE when performing the service?
  • Are they a trusted commercial service provider?
  • “To Whom it may concern: It is with much enthusiasm that I am writing this recommendation for ServiceMaster Cleaning Solutions. AT, Inc has built a strong relationship with ServiceMaster Cleaning Solutions since 2006 and we have always been satisfied ...”
    - Lori
  • “To Whom it may concern: It is with much enthusiasm that I am writing this recommendation for ServiceMaster Cleaning Solutions. GS, LLC has built a strong relationship with ServiceMaster, and we have always been satisfied with their performance. They ...”
    - Michael C
  • “ServiceMaster Cleaning Solutions has been the perfect partner from the beginning. Chiro One Wellness Centers has utilized their services for over 5 years at our 45 Chicagoland locations. As a medical grade facility, we understand the importance of ...”
    - Seth
  • “Dear Richard, I wanted to thank you and Warren for being so quick to respond when we reach out for your services. Warren and his team does a great job here, and the elevators and floors look better than they have in too long. We don’t have the ...”
    - Denise D
  • “To Whom it May Concern: GA FOODS, INC. We completely recommend ServiceMaster Cleaning Solutions for all your cleaning needs. We have been using their services for a few years, and we are not disappointed in either the quality of work or the amount ...”
    - Juan

Commercial Cleaning Services By Industry

Any Building. Any Industry. Any Time.

A clean and healthy environment is essential for all businesses and facilities, regardless of the industry. Now more than ever, detailed disinfecting methods should be in place to protect the guests and employees of your facility. The professionals at ServiceMaster Clean have the experience and skills to deliver spotless, pristine results. We are backed by over 65 years of experience and use advanced cleaning products and processes that will help eliminate dirt, dust, germs and bacteria from your environment.

We AreComplete

Trusted Where Clean Matters

  • We Are Dedicated.

    We are here for the long haul. Our goal is to provide a consistent cleaning service to ensure ongoing customer satisfaction.

  • We Are Driven.

    We strive to pursue the highest standards and continuously improve in al aspects of our business.

  • We Are Complete.

    We engage in proactive behavior to provide exceptional cleaning every time.

  • We Are Committed.

    Everything we do is guided by our customers and their needs.

  • We Are Experts.

    We dominate the industry in scale and scope that consistently delivers exceptional results.